Labor/Management Relations - Procedures

• Develop a grievance log with all relevant data.
• Maintain a contract history book recording relevant contractual changes/issues.
• Conduct a thorough investigation and documentation of all facts prior to recognizing an official grievance.
• Develop process to distinguish legitimate grievances from a complaint for which the company is in no way responsible.
• Require a written copy of any grievance on the standard grievance form indicating specific article of contract allegedly violated in support of grievance and remedy being sought as settlement.
• Limit handling of grievances without HR representation to 1st step.

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• Require any and all agreements modifying existing language as result of grievance settlement documented and signed by company and union officials. Review with all members of management/employees and attach as addendum to contract.
• Post timely and complete bids including clear requirements with appropriate notification to successful bidder.
• Develop a comprehensive arbitration report format for completion and review prior to selection of Arbitrator.
• Determine "chief spokesman" authority for negotiations
• Conduct formal pre-negotiation review 6 months prior to expiration.
• Develop company demands and negotiations strategy 3 months prior to expiration.
• Prepare and submit bargaining authority 2 months prior to expiration.